HOST LOCAL PRIVACY POLICY
Host Local strives to provide a safe and secure online service for customers using state-of-the-art technology and systems. This policy applies to Host Local and governs data collected and used by Host Local in the provision of services to customers. By making use of the Host Local website and services, you hereby consent to the detail and practices set out in this policy.
This policy has been created by Host Local to ensure users of Host Local services are aware of the commitment to privacy and security when interacting with Host Local.
HOW HOST LOCAL COLLECTS AND USES YOUR PERSONAL INFORMATION
Host Local collects personally identifiable information in a variety of ways. Any information you enter into our website via the signup or contact form or that you volunteer in any other way, will be collected. The data collected may include your:
Name
Email addresses
Company name
Home and/or work address and/or telephone number
Credit card and other billing information
Publicly available information about your computer, device and/or software may be automatically collected by Host Local. This can include information such as your IP address, browser type, domain names, access times, and referring website. This information is used by Host Local for the operation of our business to ensure a high level of service is provided.
Note: Host Local does not read any of your private online communications if making use of our email hosting service.
HOW HOST LOCAL USES & DISCLOSES YOUR PERSONAL INFORMATION
(a) Provision of Services
Host Local collects and uses your personal information to operate the Host Local websites and to provide you with the services you have ordered. Host Local may also use your personally identifiable information to inform you of other products or services available from Host Local.
Host Local will never share your personal information with any third party unless required to do so by law.
(b) Feedback
Host Local may also contact you from time to time to seek feedback on the services we provide in order to ensure our level of service is meeting your expectations.
(c) Analysis
Host Local keeps track of the websites and pages our customers visit on the Host Local public website. This data is used to ensure customers are finding the most relevant information relating to their area of interest.
(d) Third Party Services
Host Local offers domain name registration services in conjunction with or through a trusted partner (“Third Party”). When you provide your personal information in conjunction with domain name registration we will pass this on to the third party to ensure your domain name is registered in your name and not ours. If there is any doubt, please contact Host Local to clarify (see contact information below).
(e) Legal Disclosure
Host Local collects, uses, and discloses your personal information as described above. However, Host Local and its third-party partner may disclose your personal information, including your use of the services or websites accessible through the Services, for any reason, in its sole discretion to comply with Australian (Queensland) Laws, or other laws, regulations, or governmental or legal requests or demands for such information, and act under exigent circumstances to protect the personal safety of users of Host Local or the public.
DOMAIN REGISTRATION
In certain jurisdictions or pursuant to the rules of the Internet Corporation for Assigned Names and Numbers (“ICANN”) or certain registries, domain name registration information legally has to be available to the public. Where domain name registration information is available to the public, anyone can access it through “WHOIS” searches. The WHOIS database is a publicly accessible database that lists the domain name and contact information of the registrant and administrative and technical contacts for the domain name, the name server(s), and the domain name’s creation and expiration date. The domain name registration information you provide may be hosted by us our third-party partner and provided to the public. At times, users of Host Local may receive solicitations that result from searches of the publicly available WHOIS database conducted by other companies or individuals. However, the solicitation and/or SPAM you receive does not in any way come from Host Local and Host Local does not control the use of WHOIS information by third parties.
INTERNATIONAL TRANSFER OF DATA
If you visit the Host Local websites from a country other than Australia, your communications will result in the transfer of information across international borders. By using Host Local services and communicating with Host Local, you consent to any such transfers.
USE OF COOKIES
Host Local uses “cookies” to help personalise your online experience. A cookie is a small file that is placed on your computer by a website. Cookies cannot be used to run programs or deliver viruses to your computer or access your personal data. Cookies are specifically created as a result of you accessing our website, and can only be accessed by our website when you browse our website.
One of the primary purposes of cookies is to tell our website that you have returned. When you return to the same Host Local website, the information you previously provided can be retrieved and used to make your experience more streamlined.
Most web browsers automatically accept cookies, however, you can modify your browser settings to prevent cookies if you prefer. If you elect to block cookies you may find using our website a little less streamlined than would otherwise be the case.
Rest assured our website will remain 100% functional even if cookies are being blocked.
SECURITY OF YOUR PERSONAL INFORMATION
Host Local secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use, or disclosure. Host Local takes appropriate administrative and technical actions to protect against unauthorised access, use, modification, and disclosure of your personal information. Be aware however that no data transmission via the internet can be guaranteed completely secure. While Host Local strives to secure your personal information, you acknowledge that (a) there are limitations of the internet which exist beyond the control of Host Local; (b) the security, integrity, and privacy of all information and data exchanged between you and Host Local via our website cannot always be guaranteed; and (c) any information and data may potentially be viewed or tampered with in transit by a third party, despite best efforts to secure all transmissions.
ACCESS AND MODIFY YOUR INFORMATION
You have the right to view and update the personal information that we have collected from you, subject to certain exceptions set out in this Privacy Policy. You may request access to your personal information by contacting us by email (info@hostlocal.com.au) or by regular mail (Host Local, PO Box 1072, Paradise Point, QLD 4216, Australia). We may request certain personal information in order to verify your identity.
To ensure you receive the information you need and your privacy is protected, please be sure to regularly update your contact and billing information via our website.
CHANGES TO THIS PRIVACY POLICY
Host Local will, from time to time, update this Privacy Policy to reflect company and customer feedback. Host Local encourages you to provide feedback and to periodically review this Privacy Policy to stay informed of how Host Local is protecting your information.
SALE OF BUSINESS
We wish to clarify and confirm that Host Local may transfer your personal information as an asset in connection with a merger or sale (including bankruptcy or insolvency proceedings) involving all or part of Host Local, whether by corporate reorganisation, share sale, asset sale, or other change of control. Host Local may share your personal information with other entities owned by Host Local or that own Host Local.
CONTACT INFORMATION
Host Local welcomes your comments regarding this Privacy Policy. If you believe that Host Local has not adhered to this Privacy Policy or you require any changes or access to your personal information, please contact us at info@hostlocal.com.au
Alternatively, you can contact us in writing at:
Host Local
PO Box 1072
Paradise Point QLD 4216
Australia
We will use commercially reasonable efforts to promptly determine and remedy the problem.